-----+-----+----- About The Company -----+-----+-----
Goblin and Crumb is a Canadian owned company founded in 2005. Our vision is to create a craft and design company that will allow us to have an alternative outlet for sharing our creations and unique ideas.

We offer handcrafted leather masks and accessories. Each piece has its own personal touch, making then truely one of a kind works of art. Our sculpted art dolls and figurines are made from polymar clay, cloth and mixed media. These beautifully dark and mysterious pieces are appealing to those who stray from the mainstream.
 
-----+-----+----- FAQ -----+-----+-----
Q: How do I order?
A: We accept all purchases by credit card, debit card or bank account via PayPal through this website. (Keep in mind you no longer need to setup a Paypal account to checkout.) However, you can still sign up for a PayPal account for free if you wish here: www.paypal.com. Add the items you wish to the cart and proceed to the secure checkout once finished.

We will be accepting other forms of payment in the near future.


Q:
What is PayPal?
A: PayPal (an E-Bay company), the global leader in online payments, is a safe, secure way to purchase items over the internet.Your credit card numbers and financial information are securely processed by Paypal and are not revealed to us directly. As a result, you can rest easy that your information will stay secure and safe within a quick and easy checkout process. If you would like more info on how PayPal works or other info please visit their site through the link above.

Q: What currency are your prices in?
A: All prices are in US dollars.

Q: Are there any stores that carry your items?
A: Yes.You can find our items at the stores below. You may want to phone before heading there if you are looking for a particular item, as they do not stock every item we sell.

--+-- CANADA --+--

Hells Belles
Rock & Roll, fetish, punk & goth clothing, accessories and footwear.
Address: 463 Queen St. West
Ph: 416-504-HELL


Q: How long will it take to get my mask/accessory/doll?
A:
It will take approximately 1 week to create your item(s). Then add shipping time ontop of that: 7 to 10 business days for Canada/US and a little longer for International.

**IMPORTANT**

If you need an item sent faster or by a certain day, email and let us know prior to ordering and we'll let you know if it can be done.

 
-----+-----+----- Care Instructions -----+-----+-----
Q: How do I care for the leather masks/accessories?
A: In order to protect your mask here are some suggestions.

1)
Store the mask away from direct sunlight
2)
Avoid getting the mask wet
3)
You can clean your mask with a cloth (cloth can be sprayed with a fine mist of water first, and I want to stress a VERY FINE mist.)
4)
Store the mask by either hanging it or in a place where it won't get crushed.

Q: How do I keep my leather and suede roses in good condition?
A: First, you should avoid getting them wet or crushed. If it starts to look flat, you can wet your index finger and thumb and gently roll each petal tip to restore its state. Then allow to dry.
 
-----+-----+----- Shipping Info -----+-----+-----
-+- There is a base shipping of $7 US that will be added for any purchase(s) that total up to $50. From $50 to $99 the shipping will be $ 8 US. If your total purchase(s) is more than $100, the shipping increases to $10 US .
-+- Normal shipping time to Canada and the US via Air Mail is usually between 7 to 10 business days. International orders may take slightly longer. If you need something sent faster, please email us and we will get back to you with the amount of the additional charge.
-+- Your order will be packaged securely.
-+- We ship to the confirmed address listed with your PayPal account.
-+- Please contact us with any other concerns.
 
-----+-----+----- Return Policy -----+-----+-----
We will not accept returns. Exchanges are possible in some instances. We are resonable, and want to make sure our customers are happy. Please email us and let us know your concern.
 
-----+-----+----- Shop Independent -----+-----+-----
We love to support Independent Designers and hand crafters of clothing, jewelry, accessories, dolls to name a few. So if you are looking for something original check out these links. They will lead you to Indie Shopping directories which showcase online boutiques for today’s freshest independent designs.
 
 
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